These User Terms (hereinafter referred to as “These Terms”) are the core legal agreements that users (hereinafter referred to as “Users”) must abide by when using the NovaTalk Software (hereinafter referred to as “This Software”) and its related services. They are designed to regulate user behavior, ensure the operational order of this Software, safeguard the legitimate interests of users and the security of the Software-related intellectual property rights, strictly comply with the International Common Software Operating Standards and related laws and regulations (including, but not limited to, the EU GDPR, the Agreement on Trade-Related Aspects of Intellectual Property Rights, the World Intellectual Property Organization (WIPO)-related agreements, etc.), and comply with the core requirements of the Electronic User License Agreement (EULA). These Terms apply to all users who access, register, and use this Software through any device (computer, mobile terminal, etc.), and the use of this Software is considered as if the user has fully read, understood, and voluntarily complied with all the terms of these Terms; if the user does not agree with these Terms, they should immediately stop using this Software.
1. General Rules
1.1 Effectiveness and Amendment of the Regulation
1.1.1 This Ordinance is the core agreement between the User and the operating entity of this Software regarding the use of the Software. Together with relevant documents such as the Privacy Policy, Function Description, and User Guidelines of this Software, it constitutes a complete system of rules for the User‘s use of this Software. It has equal legal validity, and the User‘s use of this Software is considered to be bound by the acceptance of all relevant documents, conforming to the validity principles of international common format contracts.
1.1.2 This Software operating entity has the right to amend this Ordinance in accordance with international laws, regulations and treaties, updates, software functionality iterations, global operational needs, etc. After amendments, an update notice will be published in significant locations of this Software (such as the login page, settings page), effective 3 natural days after notification is published, users‘ continued use of this Software is considered to agree to the amended terms, ensuring the timeliness and compliance of the Ordinance.
1.2 Applicability Scope and Basic Principles
1.2.1 This Condition applies to all users of this Software, covering all functional modules, services, and related extended services of this Software, including but not limited to all service scenarios such as account registration, AI interactions, content transmission, data storage, feature upgrades, etc. This Condition does not apply to third-party services that are integrated or linked to this Software, and the rules of use for third-party services are independently established by third parties in accordance with the hierarchical authorization logic of the software services.
1.2.2 Users should use this Software in compliance with the laws and regulations of their country or region, international public procedure and good manners, and the provisions of this legislation, using the services in accordance with honest credit principles; the entities operating this Software provide services in accordance with fair, impartial, and transparent principles, ensuring users‘ legitimate use rights and interests, while having the right to regulate and handle users‘ violations, and maintaining a global shared user ecosystem.
2. User Registration and Account Management
2.1 Registration Requirements
2.1.1 When users register for this Software account, they must provide a real, valid, and legitimate email address as a login credential to ensure that the email address can properly receive account verification, password recovery notifications, security alerts, and other related content. They must not provide false, invalid, or spoofing email addresses and other personal information of others to ensure the authenticity and legitimacy of the account registration.
2.1.2 Users must be 18 years old or older to register and use the Software; users under the appropriate age may not register for use. If such users are discovered, the Software has the right to unsubscribe their accounts and delete related data, and assumes no liability, in accordance with international general standards for protection of minors.
2.2 Account Responsibility and Logout
2.2.1 Users should properly store their account and login credentials (such as passwords, authentication information, etc.) and bear full responsibility for all operations under their account. If their account is stolen or compromised, they should promptly notify this Software operating entity through the contact email stipulated in this provision. Users bear full responsibility for any losses caused by notifying them in time, and clarify the responsible entity for the use of their account.
2.2.2 Users must not rent, lend, transfer, or sell their account to a third party, nor share their account login credentials with a third party. If they violate this provision, all responsibility and damages arising from this shall be borne by the user alone. The Software reserves the right to terminate the account without refunding any service fees incurred (if any); the user may request termination of the account through the relevant features of the Software or by contacting Customer Service. Upon termination of the account, the relevant data will be processed (deleted or anonymized) in accordance with the relevant provisions of the Software Privacy Policy. After termination, the account and the relevant data cannot be recovered.
3. Software Usage Specifications
3.1 Legal and Compliance Use
3.1.1 When users use this Software, they must comply with the laws and regulations of the country or region where they are located and the international rules of conduct. They must not use this Software to disseminate illegal, vulgar, violent, discriminatory, libelous, slanderous, terrorist, or other undesirable information. They must not violate the legal rights of others, such as intellectual property rights, privacy rights, reputation rights, and portrait rights. They must abide by international law and customs.
3.1.2 Users may not use this Software to engage in activities that compromise cybersecurity, public security, create, spread viruses, Trojan horses, etc. malicious programs, attack, invade the servers of this Software and related systems, interfere with the normal operation of this Software, do not maliciously brush, occupy software resources, and avoid harming the user experience of users worldwide.
3.2 Functional Use Restrictions
3.2.1 Users should use the Software according to the functional instructions and operating guidelines of the Software, do not arbitrarily modify the Software code, violate the Software rights, circumvent the Software security restrictions, do not perform reverse engineering, decompilation, decompilation, etc. operations on the Software, violators will be liable to appropriate legal liability, the Software has the right to terminate the provision of services and pursue liability with users, protect the Intellectual Property Rights and technical security of the Software.
3.2.2 Users are not allowed to make use of the software‘s interactions, content generation, and other functions to generate content that is illegal, misleading, and damaging to the rights of others. Users are not allowed to use the content generated by the software for illegal and illegal purposes. At the same time, users are required to correctly identify the AI-generated content and not make false claims that it is created by humans. If users violate this rule, the software has the right to suspend or terminate the service provided to users, and requires users to assume appropriate responsibility in accordance with the international standards requirements for the use of AI content.
4. Intellectual Property Protection
4.1 Software Intellectual Property Attribution
4.1.1 All intellectual property rights of this Software (including but not limited to the software code, interface design, logos, names, AI algorithms, databases, text content, etc.) belong to the entity operating this Software and are protected by international intellectual property rights laws, regulations and treaties (including but not limited to the Bern Convention for Protection of Literary and Artistic Works, the World Intellectual Property Organization Copyright Convention, etc.) in accordance with the international principles of protection of computer programs as literary works.
4.1.2 This Software operating entity grants users only the right to use the Software, and not the transfer of intellectual property rights. Users are not allowed to copy, distribute, modify, or transfer any portion of this Software without permission, do not claim any intellectual property rights to this Software, do not use the Software for commercial distribution, rental, etc., and clearly define the boundaries of licensed use of the Software.
4.2 Intellectual Property Rights on User Content
4.2.1 The Intellectual Property rights of the content (including chat transcripts, interactive content, AI-generated content, etc.) uploaded, sent, and generated by the User through this Software are owned by the User (if the User licenses the use to a third party, ensure that it has been licensed legally); the User grants the non-exclusive, free, and sublicensable use rights to the operating entity of this Software for legitimate uses such as software operation, feature optimization, service presentation, etc., with the User opt-out to use its content for AI model training.
4.2.2 If the user uploads and generates content that violates the intellectual property rights of third parties (including, but not limited to, copyright, trademark rights, etc.), the resulting legal liability is borne by the user alone. This software operating entity has the right to delete the relevant content, suspend or terminate the user account, and cooperate with third parties to maintain the rights. Users who claim copyright on AI-generated content must retain evidence of the creation process, such as prompts, parameter settings, etc., which meets the basic requirements for international intellectual property rights maintenance.
5. Privacy Protection and Third Party Services
5.1 Privacy Agreement
5.1.1 This Software operating entity will collect, use, store, and transmit user personal information strictly in accordance with the provisions of this Software Privacy Policy, in accordance with legal, legitimate, necessary, and transparent principles, protect user privacy rights and data security, comply with international general data protection standards such as the EU GDPR, and grant users core rights such as the right to information, access, correction, and deletion.
5.1.2 Users should properly guard their own personal information, do not disclose other people‘s personal information through this Software, and do not use this Software to collect or steal other people‘s privacy information. If this requirement is violated, the resulting legal liability is solely on the user‘s own head, and this Software has the right to take appropriate enforcement measures to address the violation, jointly maintaining the privacy protection ecosystem.
5.2 Third-party service descriptions
5.2.1 This Software may integrate or link to third-party services (such as cloud storage, data analytics, payments, etc.), and the provider of third-party services assumes independent responsibility for the related services. This Software provides only links or access channels, does not participate in the operation of third-party services, and complies with the hierarchical responsibility principles of software services.
5.2.2 This Software Operating Entity is not responsible for the security, compliance, and stability of third-party services, nor is it liable for any privacy disclosure, property loss, legal disputes, etc., caused by third-party services; before using third-party services, users should carefully read the relevant documents such as the third-party service terms, privacy policies, etc., understand the third-party service rules and information processing methods, and independently decide whether to use third-party services. The behavior of users using third-party services is independent of this Software Operating Entity.
6. Suspension and termination of services and division of responsibility
6.1 Suspension and Termination of Services
6.1.1 Due to software maintenance, system upgrades, server failures, irresistible forces, etc., this Software operating entity may suspend the provision of some or all services. Before the suspension, users will be notified through this Software, registered mailboxes, etc. During the suspension, users will not be liable for any losses. After the service is resumed, users will be promptly notified to ensure users‘ right to be informed.
6.1.2 In the event of a minor violation by the user (such as sending infringing information, malicious use of resources, etc.), the Software Operating Entity has the right to suspend some functionality or all services of the user‘s account, requiring the user to make changes. The service can be resumed after qualified changes, and the user will bear the losses incurred during the suspension. The Software Operating Entity may terminate the provision of all or some services of the Software based on operational needs, changes in international laws and regulations, etc., and will notify the user 30 natural days in advance before termination to properly handle user data and related matters (such as refunds of account balances, etc., if applicable).
6.1.3 If a user violates the provisions of this Ordinance, refuses to modify upon notice, or commits serious violations (such as illegal use, violation of other people‘s rights, hacking of software, etc.), this Software operator has the right to terminate all services provided to the user, sign off the user‘s account, and assume no liability for compensation, and the service fees paid by the user (if any) are not refundable; if the user voluntarily signs off the account, stops using this Software for more than 12 months and does not take any action, this Software operator has the right to terminate services for that user, and delete the relevant data (except as otherwise stipulated by international laws, regulations, and treaties).
6.2 Division of Responsibility
6.2.1 The User assumes full responsibility for any loss to himself or a third party (including, but not limited to, loss of property, loss of reputation, legal liability, etc.) resulting from the violation of this Ordinance, relevant international laws and regulations, or third-party regulations, independent of this Software operating entity, which has the right to indemnify the User for any losses suffered as a result.
6.2.2 Users are solely responsible for losses resulting from their own improper operation, account disclosure, device failure, use of unofficial versions of the Software, etc., and this Software operating entity assumes no responsibility; this Software operating entity will make reasonable efforts to ensure the normal operation of the Software, promptly fix software failures, and optimize service quality, but does not guarantee that the Software is free of any vulnerabilities or interruptions, and if direct losses to Users are caused by the failure of the Software itself, they will assume reasonable liability for compensation based on the loss situation (excluding indirect losses).
6.2.3 The operating entity of this Software assumes no responsibility for any disruption of the Software service, data loss, or loss of users due to irresistible forces (such as natural disasters, network disruptions, hacking attacks, international network volatility, government policy adjustments, etc.). The irresistible forces must comply with standards defined by international common law.
7. Dispute Resolution and Other Terms
7.1 Dispute Resolution
7.1.1 Any disputes arising between users and the operating entity of this software due to the use of this software and the compliance with this provision should first be resolved through friendly negotiation. If negotiation fails, litigation shall be resolved in the courts with jurisdiction where the operating entity of this software resides, and the laws of the location of the operating entity of this software shall apply (excluding conflict laws and regulations). Given that software disputes often have the characteristics of multi-jurisdiction, strong technicality, and short product cycles, the dispute resolution process will focus on efficiency and professionalism, in line with the trend of international software dispute resolution.
7.1.2 During the Dispute Resolution Period, apart from the Dispute Issue, the User and the Software Operating Entity shall continue to comply with the other provisions of this Ordinance, and shall not cease to fulfill their own legal obligations due to a Dispute, ensuring the legitimate interests of both parties.
7.2 Contact Information and Effectiveness Notes
7.2.1 If users have any questions, complaints, complaints about this provision, or need to consult about the use of the software and exercise their rights, please contact the operating entity of this software via the following email address: aselnov@salma1eood.com. We will process and provide feedback on the processing results within 5 working days to provide users with a convenient and efficient channel of communication in accordance with the relevant requirements of International Data Subject Rights Relief.
7.2.2 The final interpretation of this Ordinance is the property of this Software Operating Entity, and if users have questions about the terms of this Ordinance, they can contact the email consultation, and this Software Operating Entity will clearly explain to them that the interpretation should conform to the principles of international general law and the core spirit of this Ordinance.
7.2.3 This Ordinance takes effect from the date of publication and replaces all previously published NovaTalk software user-related rules. If the previous rules are inconsistent with this Ordinance, it is implemented in accordance with international common laws and regulations, industry practices, and supplementary rules related to this software.
The NovaTalk Software Operating Entity reserves the final right to amend and interpret this provision.